About the Role

Join Day Group as our new Sales Coordinator for Merchant Sales at our Southampton office, and play a key role in supporting our Head of National & Merchant Sales and wider team. You’ll be the first point of contact for customers, handling queries, processing orders, and ensuring exceptional service at every stage. If you’re organised, proactive, and thrive in a fast-paced environment, this is the perfect opportunity for you!

Package

Annual salary plus the 9% non-contributory pension with Scottish Widows. You may be entitled to the discretionary Annual and Christmas bonuses. Annual leave of 29 days per year, including 8 Bank Holidays.

Key Responsibilities

Act as the first point of contact for new and existing B2B and B2C customers via phone and email
Build and maintain strong business relationships internally and externally
Resolve customer queries promptly and professionally
Source and price materials
Create, amend, follow up, and close quotations in our CRM systems
Process orders accurately and efficiently
Support field sales representatives as required
Prepare and post material samples
Carry out general office duties and assist other team members when needed

Person Specification

Previous experience in a sales role, ideally within the building or construction industry
Strong IT skills, including MS Outlook, Word, and Excel
Highly organised with excellent attention to detail
Proactive and positive attitude
Confident communicator, both written and verbal
Ability to work well as part of a team and manage your own workload
Knowledge of building/construction materials and aggregates is beneficial but not essential

Working hours/times

42.5 hours per week, Monday to Friday, between the hours of 0730 – 1700, including 1 hour unpaid for lunch.

Why Work For Us?

At Day, we take pride in being one of the South’s leading suppliers of aggregates, and as demand for our product continues to grow, so does our workforce. Our people are the driving force behind everything that we do, and we recognise the impact that each person has on our continued success. When you join us, you will be part of a company that truly values what you do. Does this sound like a business that you want to be a part of? Apply now and build your future with Day.